Thanks for stopping in and browsing our store. We try to provide quality products at a competitive price. If there is something special you
are looking for that is not seen, please feel free to e-mail us to see if we
can help you locate it. Thanks again.
To place orders over the phone Mon-Fri 9am-9pm, please email us for the toll
free number. This number is only for placing orders. If you have questions about
products or stock inquires please choose an option below
Click here for
Product Questions (Prior to ordering)
Click here for
Order Questions (About your existing order)
To place orders over the phone Mon-Fri 9am-9pm, please email us for the toll free number:
Phone Order
If you have problems using the links above we can also be contacted using our webform
Web Form Contact.
Fax Number: 1-877-907-0041
Customer Service: You can e-mail
our customer service desk
24 hours a day.
S&J's Discount Tools
7830 North Central Dr. Suite C
Lewis Center, OH 43035
Fax: 1-877-907-0041
Shipping Time
Lines
95% of all orders get shipped within 1 or 2
business days upon payment. Please allow 3-7 business days for items which may
not be in stock. Delivery time for UPS & FedEx ground is 3 to 6 business days.
All
items over 100 lbs must ship by truck, please allow 3 to 7 days for truck
deliveries. All truck shipments are curbside delivery; upgraded services such as
lift gate and inside delivery can be purchased for additional costs. Please
email for a
Shipping Quote
All refused orders are subject to a restocking fee. All truck orders that are refused are subject a restocking fee plus return shipping fees.
PURCHASE ORDER INFORMATION
If
you would like to pay with a Purchase Order, please read our
purchase order
requirements.
DAMAGED ITEMS
Please inspect all packages before accepting delivery. If item is
damaged please contact us within 3 days of receipt to acquire an RMA number. A
replacement for the damaged item will be sent once damaged item is returned.
BACK ORDERS
All orders will be shipped as complete as possible and any back orders will
be shipped automatically with no extra expense.
CANCELLATIONS
All order cancellations must be emailed to
Customer Service,
orders that have already shipped cannot be cancelled and are subject to a
re-stocking fee.
Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time. | 
